Booking information and cancellation policy The general rules for contract obligations apply. The hotelier is considered a company and the hotel contract is a business contract. Once the reservation has been confirmed, the contract between the parties is final (Art. 1372 ZGB). All bookings, changes and cancellations require a written confirmation of the hotel for their validity. Booking / conditions: Both for the confirmation of the reservation and for a possible cancellation of the reservation, the written form is obligatory. A confirmation or cancellation is ineffective if it takes place in a form other than written (Article 1326, paragraph 4 ZGB). The reservation is considered binding as soon as it has been confirmed in writing by e-mail from the Hotel Pragser. From this moment the cancellation conditions apply, even if the down payment (= deposit) has not been made yet. In case of a booking, which does not depend on a deposit or credit card guarantee, the room will be available until 6 p.m. (18.00 o’clock) on the day of arrival. If the room is not occupied by 6:00 p.m. (18.00 o’clock), the reservation will automatically be canceled (article 1457c.c). Please inform us in case of late arrival or cancellation of the room by email. Conditions for payment of the deposit: At the time of booking, the hotel can request a pre-payment or a guarantee in the form of credit card details. In the event of non-payment or failure to provide adequate security, the hotel may suspend compliance with its obligations and, therefore, refuse to accommodate the customer (Art. 1460 ZGB). For bookings of 1 to 2 nights, the hotel requires a credit card (in writing), which will be used in case of cancellation or non-appearance of the guest for the payment of the cancellation fee and the deposit. If the reservation is accompanied by the payment of a deposit or credit card guarantee the offer has been accepted by the guest, the deposit will be refunded to the guest in case of cancellation 15 days prior to arrival. In case of cancellation after this date, the deposit will be deducted as a deposit. From the moment of the booking confirmation, we ask you to pay/transfer the deposit equal to 25% of the total amount within 7 days with which the reservation is guaranteed. The remaining balance will be paid on the spot at the time of departure. Please note that we can only accept cash payments of up to € 2,999.99. Short-term bookings can only be made with credit card guarantee and deposit according to the hotel's instructions. Bank data: Volksbank Welsberg Pfarrgasse No. 13 39035 Welsberg-Taisten (BZ) Italy Hotel Pragser Wildsee GmbH St. Vitus, 27 39030 Prague (BZ) P.IVA 00689200210 C.F. 00689200210 IBAN: IT 47 M058 5658 6000 1157 1375 730 BIC / SWIFT: BPAAIT2B011 Payment Methods: You can pay your bill in cash, by bancomat, credit card or check. Please note that we can only accept cash payments of up to € 2,999.99. Please check the daily limit of your bankcards with your bank.